We recommend that (unless it is well looked after) a PC should be serviced at least once a year.
Should they require it, we can collect your computers, bring them back to our shop and perform a full service on each one before bringing them back and setting them back up. You will usually only be without the PC/PCs for a day, possibly two, and we will be as flexible as we are able to ensure that your staff are as unaffected as possible.
This service is similar to our Tune Ups (for domestic customers only), during it we will check for a number of things such as the health of the hard drive, voltage levels, low level infections as well as fixing a number of issues such as cutting down start up items, removing temporary & cached files and resolving minor registry errors. Here are some of the things that we will do on each PC that receives an annual service:
REMOVE UNWANTED PROGRAMS
Most will have programs that they don’t recognise on their PC, often these will be running in the background stealing resources and slowing down the PC. We’ll remove anything that we know is “dodgy” and check with you about anything we’re not sure about.
A FULL VIRUS CLEAN
Again, it’s very common to have many low level infections on your computer. Even if your anti-virus hasn’t detected them they could still be up to no good in the background. Our Tune Up includes a full virus clean as part of the service, so you’ll be 100% safe again.
ANALYSE START UP PROGRAMS
Your computer actually has a secret list of applications that will start running as soon as you turn it on. This is excellent for things such as an Anti-Virus program that should be always running in the background but for other programs can hugely slow down the PC.
FULL SYSTEM CHECK
We’ll also check each of the components inside the PC. Your Hard drive, for example, collects data about how healthy it is. Using a special tool we can read this to find out if it’s about to fail. The same goes for the other parts too, such as voltages and temperatures.
REGAIN STORAGE SPACE
Unfortunately, the way your computer works is very messy. Almost everything it does leaves behind a handful of temporary and log files that take up more and more space. Luckily, we know where to look and can remove an average of about 5.9GB from each PC.
UPDATES AND PATCHES
A decent anti-virus program is good, but if you’ve got un-patched security exploits in your programs it may as well be disabled for all the protection it’s giving you. We’ll check all of your runtimes, programs and OS for any updates and install them all for you.